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Hangzhou International Expo Center North Star Hotel is located on the South Bank of Qiantang River, standing in the core area of Qianjiang Century City, overlooking the spectacular scenery of Qiantang River and the new style of Qianjiang century city.
This is the supporting hotel of Hangzhou International Expo Center, with a total of 19 floors. There are indoor and outdoor corridors leading to the exhibition hall and conference rooms. There are more than 200 fashionable and elegant luxury rooms, including more than 20 suites. All rooms, with an area of 42-180 square meters, are equipped with comfortable and complete modern facilities to provide you with high-end luxury living environment.
Chinese and Western restaurants have their own characteristics, providing food from all over the world, self-service, order, meal delivery in various forms to enjoy the delicious fashion. The lobby bar is very classical, connecting with the sky garden, providing rich and exquisite snacks and drinks.
The hotel is equipped with advanced and perfect pillarless multi-function conference hall and VIP reception room, leisure and fashionable fitness center, with a variety of sports equipment, more professional and efficient meeting and banquet service team, so that you can enjoy the perfect service experience.
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FAQs when booking at Hangzhou International Expo Center North Star Hotel
  • How far is the hotel from Hangzhou Xiaoshan International Airport?

    Hangzhou International Expo Center North Star Hotel is 18.5km from the airport.

  • Does Hangzhou International Expo Center North Star Hotel offer airport shuttle service?

    Yes, please contact us with flight number to arrange it after booking a room.

  • What are the check-in and check-out time at Hangzhou International Expo Center North Star Hotel?

    Check-in time is from 14:00, and check-out time is until 12:00 at Hangzhou International Expo Center North Star Hotel.

  • Does Hangzhou International Expo Center North Star Hotel have a pool or gym?

    The hotel has a gym, but no pool. See details about other facilities on this page.

  • Does Hangzhou International Expo Center North Star Hotel have a restaurant?

    Yes, you could have a meal in the hotel.

  • Does Hangzhou International Expo Center North Star Hotel offer internet or wifi?

    Yes, please request it when you check in the hotel.

  • Does Hangzhou International Expo Center North Star Hotel accept prepaid room charge?

    Yes, please contact us after submitting a reservation.

  • Does Hangzhou International Expo Center North Star Hotel accept credit card payments?

    Yes, VISA Master AMEX JCB could be accepted.

  • How much is the breakfast at Hangzhou International Expo Center North Star Hotel?

    Each costs cny128 for extra breakfast.

  • How much does it cost to stay at Hangzhou International Expo Center North Star Hotel?

    The room prices is from cny1080, but it may vary depending on your stay(e.g. dates, room type etc.).

Reviews more
  • andrew915
    Restaurant Ketong Exhibition Center
    2020-12-10
  • fansming
    Jiangjingfang, good service
    2020-11-29
  • ddff99
    The hotel was very good, but the surrounding facilities didn't keep up
    2020-11-22
  • gengxiaoning
    The venue has convenient access and large space
    2020-10-25
  • afwudi
    Really good, very satisfied in all aspects!
    2020-09-29
  • AnolCong
    The hotel is very tall
    2020-09-26
  • LeoLiou
    OK, very good hotel
    2020-08-21
  • lapyan127
    fantastic????
    2020-08-18
  • tea_gigi
    Confirm and wait five minutes
    2020-08-13
  • as2536
    The environment is good. Come back next time
    2020-08-12
  • innis
    The hotel parking lot is downstairs, with enough parking space. The room is very comfortable.
    2020-08-02
  • aimeesong
    The main venue of G20 is naturally commendable! The hotel lobby is on the 7th floor, which is different from the flow of people waiting for travel on the first floor, increasing comfort and convenience! The space in the lobby is a little short. In addition, there are three check-in offices, and the arrangement needs to be improved! The room is not much to say, high-level comfort, but not extravagant! Special feeling, say it here! The lobby manager has strong personal ability! 5 points are for him alone! Other lobby staff have weak service awareness, lack of emergency treatment, insufficient service radius, and blank physical space for service! Urgent training!
    2020-07-30
  • babyluning
    It's a very good choice for meetings. The overall evaluation is good
    2020-07-24
  • laijiajian
    Morning tea is good. There is a parking lot
    2020-07-24
  • unoncl
    The hotel is great! Come here for a meeting, so it's very wise to book the only hotel in the venue. The exhibition center is too big, and every hall in it needs to walk far. But for hotel guests, they don't have to walk around. They can enter the venue directly on the 5th floor of the hotel, which is very convenient! The original big bed room hotel was upgraded to a suite, a surprise! How happy??
    2020-07-20
  • goldcloud
    The front desk girl may not be in a good mood, but the check-out guy has a good attitude. It's a hotel with good cost performance, except that there is no swimming pool.
    2020-07-12
  • bianbaobao
    Great, five-star superior hotel. Breakfast is also very good. Parking is free
    2020-07-06
  • iceman
    Pre authorization has not been solved for me up to now, how many days!!
    2020-07-06
  • cdy1003
    Good!!!
    2020-06-30
  • e00208837
    Very good, good service
    2020-06-26
  • f7benny
    The hotel is first-class, and the rooms are very large, which can accommodate a family of three. It would be better to put forward a suggestion that children's activities can be properly arranged in the rooms
    2020-06-24
  • classbt
    Sky garden can come next time
    2020-06-06
  • e01372916
    I didn't seem to have breakfast! Leave early
    2020-06-04
  • eric3c
    The hotel is very clean, star hotel, breakfast is very rich
    2020-05-23
  • vibrateni
    The decoration is very new, great
    2020-05-17
  • petergao008
    The room is very spacious, and the garden landscape on the 7th floor is particularly powerful
    2020-05-13
  • xu42574597
    The location is only suitable for business trip in the exhibition center, and there are few commercial catering facilities around.
    2020-05-02
  • cjxiong
    Great hotel. Stay!
    2020-04-30
  • loveleebo
    The environment is very good, very clean, the bathroom is dry and wet separation, and there are two wash basins, facilities are also available, razor hair dryer, coffee machine, small refrigerator and so on, very convenient. The quality and attitude of the service staff are also very good, and they try to meet the requirements of customers. All in all, it was a great check-in experience.
    2020-04-25
  • ddttraining
    Apart from expensive, no problem, breakfast a little disappointed
    2020-04-21
  • fsninian
    The service wasn't very good. The environment was OK. It was very convenient to take a taxi for about 20 minutes to the airport. The breakfast was good. The waiter's attitude was also very good. A good hotel strongly recommended it
    2020-04-14
  • e long journey
    Breakfast is very good
    2020-04-12
  • acorn
    This is a very good hotel in all aspects. Breakfast has many varieties and good materials. The restaurant is clean and hygienic, the surrounding environment is also very good, and the transportation location is very convenient to go to all places!
    2020-04-11
  • stc54030772
    Breakfast is very good. The hotel is very good
    2020-04-02
  • glen11
    Good environment, convenient parking
    2020-03-28
  • eddiewood
    I feel very good and comfortable
    2020-03-28
  • cavyn09
    The location is very convenient
    2020-03-16
  • cdafe
    The hotel is great. I'll stay here in the future. The environment is good. The room is really big and the service is good
    2020-03-09
  • Dave lee
    Breakfast is very rich
    2020-03-06
  • Ning xu
    Not bad, a little biased
    2020-03-04
  • cst_2007
    The room is big and the facilities are good. However, the decoration of buildings and rooms is generally new, and there is indeed the smell of decoration plates, although the air purifier operates 24 hours. Breakfast is good. Other settings are busy with meetings and can be enjoyed in the future.
    2020-03-04
  • alunmandy
    Low cost performance, you know
    2020-03-02
  • dingpeng_leo
    It's nice to have extra beds
    2020-03-02
  • benmaolxd
    I don't understand the hardware environment of the hotel. Can't we train the staff? From the concierge department to the front desk and then to the restaurant, there's not a warm morning to eat in the restaurant. I said that the aunt who doesn't eat coriander pancakes is very impatient. She said that you'll wait a minute, and you don't even have a mask. She sneezed a lot and was disgusted. She didn't want to eat. When I checked my luggage in the concierge department, I didn't even say a word and gave it to me in silence. On the day of check-in, I just stood at the door and didn't open the door or help me with my luggage. Why do I need a doorman?
    2020-03-02
  • bluegu
    It's a good breakfast
    2020-02-27
  • penji
    Very good, satisfied
    2020-02-24
  • cindycxl
    Breakfast is rich in variety and delicious. The location is close to Hangzhou International Expo Exhibition Center. It is worth recommending.
    2020-02-24
  • asiru
    The room is big and the facilities are good
    2020-02-23
  • colinnow
    The room is big enough to book for the boss
    2020-02-18
  • gneming0223
    New facilities and good scenery. Convenient parking. In particular, the landscape platform on the 5th floor has a beautiful scenery. If the Asian Games Village is built, it will be more beautiful. There is an exhibition center downstairs. There are some exhibitions to see from time to time. But it is far from the surrounding commercial points
    2020-02-17
  • e00007095
    Comfortable, clean and tidy
    2020-02-14
  • candyli05
    Very good. The room is big and well decorated. The buffet is also good
    2020-02-13
  • cuiwei8756
    Good hotel, new
    2020-02-09
  • allisalee
    Not bad. The room is clean, the room is large and the service attitude is good. If you go on a trip next time, you will choose another one. It's not bad. The room is clean and the service attitude is good. If you go on a trip next time, you will choose another one,
    2020-02-06
  • royloo
    It's a very good hotel. It's worth visiting. The service is very friendly.
    2020-02-03
Travelogue
  • Qianjiang Century City Two Days: A business traveler's note

    I came to Hangzhou this time to attend an industry conference, and I didn't hesitate to choose a location - I directly booked the Hangzhou International Expo Center North Star Hotel at 353 Benjing Avenue, Xiaoshan District. As a quasi five-star supporting facility for Hangzhou Expo, it was put into use in 2017, with 19 floors and 262 guest rooms. Its biggest selling point can be explained in one sentence: the indoor and outdoor corridors lead directly to the exhibition hall and various conference rooms, making it almost tailor-made for business customers who are engaged in the dual line of "exhibition+conference".
    The easiest way to get from Hangzhou East Station is to take Line 6 towards Guihua West Road, exit from Exit A2 of Expo Center Station, and walk about 500 meters; It takes more than 20 minutes to take a taxi from Xiaoshan Airport, and Hangzhou Station and Hangzhou South Station are also within a 15 minute drive, providing ample round-trip flexibility. A self driving reminder: The navigation must be located at "Gate 4 of Hangzhou International Expo Center". After entering the park, take the elevator to the 7th floor for check-in, otherwise it is easy to circle around like some residents.
    The front desk is available 24 hours a day, and the electronic ID card can be processed in three minutes. The nearest elevator and corridor entrance were marked accordingly. I live in a big business bed (15 – 17 floors, about 52 ㎡, equipped with coffee machine, desk, sockets of various specifications, and safe in the room). The french window faces the river view, overlooking the "big lotus". The depth of the writing desk is sufficient to hold a 15 inch laptop and a stack of materials, the seat height is appropriate, Wi Fi is stable, and video conferencing is not lagging; After closing the window, the sound of the exhibition hall dispersing can be basically suppressed, which is acceptable for light sleepers. Ctrip resident reviews "The decoration style is stable and very suitable for business travel" and "The corridor leads directly to the exhibition hall, and there is no need to queue for lunch" are basically in line.
    The real decision to go back is the conference support. The hotel has a total of 6 conference rooms, with a maximum of 501 conference rooms covering 660 square meters, a floor height of 5.3 meters, and two-way LED lights that can accommodate more than 300 people. In addition, there are 5 multifunctional halls that can be divided into 15 independent spaces, and all conference rooms are equipped with multimedia devices; The business center provides fax/photocopying/express delivery/ticketing/translation/car rental services, and the front desk can arrange for pick-up and drop off services. Our group borrowed the mid-level multifunctional hall, temporarily added lines, adjusted microphones, and added tea breaks. The engineering department arrived in a few minutes, and the main venue was also running smoothly at the same time - this "venue+hotel" integrated conference platform is difficult for ordinary business hotels to replicate.
    Catering and fragmented time are also useful: Impression Restaurant/Impression Western Restaurant on the 5th floor offers self-service, combining Chinese and Western styles with local flavors, making it easy to catch breakfast without delay; Guanlange Chinese Restaurant (Zhejiang cuisine) is suitable for entertaining customers, and the lobby bar is open for casual conversations. The 7th floor is connected to an approximately 65000 square meter sky garden, making it convenient for morning runs or meetings to breathe; Fitness center, laundry needs can be covered, and free parking is friendly to self driving.
    A practical reminder: the building is relatively new but has a large volume, and the elevators are slightly tight during morning rush hours; Navigation is prone to deviation during the closing period, so it is most stable to identify Gate 4; Some guests have provided feedback that the positioning is not accurate, and some service nodes can be further refined. They have a strong desire for the "ultimate new sense of cleanliness" and need to lower their expectations.
    The deepest feeling after two nights is still 'controllable' - changing the agenda, adding seats, customers arriving at the store temporarily, pre - and post flight storage, and the front desk, conference, and concierge basically smoothly catching up. For business travelers with dual needs of "exhibition/conference+airport", this certainty is more expensive than design sense. If the next Hangzhou short distance trip still focuses on the Olympic sports - Qianjiang Century City, it is highly likely that you will choose Hangzhou International Expo Center North Star Hotel.

  • Listening to the tide by the river, pushing the window to see the 'big lotus flower'

    This short stay in Hangzhou did not squeeze towards the West Lake, but instead landed at Hangzhou International Expo Center North Star Hotel at 353 Benjing Avenue, Xiaoshan District. As a quasi five-star supporting facility of Hangzhou International Expo Center, it was put into use in 2017, with 262 guest rooms on the 19th floor and a front desk located on the 7th floor. To prevent this, it is necessary to navigate to "Gate 4 of Hangzhou International Expo Center" when driving or taking a taxi, and then take the elevator to the 7th floor after entering the park. Otherwise, it is easy to follow the map and circle around like some residents.
    Take the subway directly from Hangzhou East Station to Exit A of Expo Center Station on Line 6, which is about 300-400 meters away; Xiaoshan Airport is a half-hour drive away and extremely friendly to exhibitions/concerts and guests. I am more casual this time, purely wanting to try the living experience of the "Olympic Sports Core Area".
    First, let me give you a heads up when you arrive at the lobby on the first floor: a black and white landscape glass curtain wall with crystal lights, and then turn to the lobby on the 7th floor with water patterned leather carvings and withered mountains and waters. The overall narrative follows the Eastern style of "Qiantang River water", which is not stunning but enduring. When checking in, the front desk proactively informed that it can connect to the interior of the Expo Center and the second floor platform directly to the exhibition hall. Exhibitors should love this feature.
    I live in a senior big bed. The official area is 44 – 52 ㎡, and the french window is facing the direction of the Olympic sports. Opening the curtains in the evening, the "Big Lotus" and "Little Lotus" light up together with the Hangzhou Gate, and the sunset, light show, and reflection of the river surface overlap in one painting - this is the most irreplaceable memory point of Beichen. The room decoration is relatively stable, with dehumidifiers, coffee machines, direct drinking water, and air purification all available. The bedding is soft and the light curtains are thorough. Shallow sleepers are generally quiet after closing the windows; The bathroom is dry and wet separated, with standard spare parts, and only suites are equipped with L'Occitane. Some hardware occasionally has a sense of age, but the hygiene foundation is online (Ctrip Health 4.8, Trip Health 9.6), and the linen has no odor.
    What I really want to remember is the "Sky Garden" on the 7th floor - about 65000 square meters, known as the largest in Asia, with scattered lawns, corridors, and miniature Jiangnan gardens. It is very comfortable to run in the morning or take a walk after meals, and can also breathe for a short time on rainy days. On the dining level, the Guanlan Pavilion on the second floor features Hangzhou style restaurants, Huaiyang style restaurants, and Cantonese style restaurants. The Impression Restaurant offers a buffet breakfast that combines Chinese and Western cuisine with local flavors (such as Pianchuan and Xiaolong), while the lobby bar and Shuyuexuan tea room add business reception and solitude scenes.
    The service impression tends to be "old-fashioned and meticulous": the guest service director often confirms needs in advance by phone, the concierge is efficient in route registration, license plate registration, and delivery by delivery robots, and there are guests calling out employees such as Sam, Vivian, and Wu Lichao. I did not interact deeply this time, but the front desk delayed refunds and luggage storage were smooth.
    A practical reminder: There is a slight road noise when opening windows on the side of Benjing Avenue. It is recommended to note the interior courtyard or high-rise buildings; The navigation during off peak hours is prone to deviation, so it is most stable to identify Gate 4; Some residents have reported that certain facilities can be maintained again, and they have a strong desire for a "brand new feeling" and need to lower their expectations.
    On the morning of leaving, at the corner of the 7th floor garden, I glanced at the sunrise sweeping over the Qiantang River, and then turned back to look at the silhouette of the "Big Lotus Flower". Suddenly, I felt that the core value of Hangzhou International Expo Center North Star Hotel is not about new hardware, but about putting the four things of "Exhibition - Olympic Sports - River View - Sky Garden" under the same seat label. This building is sufficient for viewing exhibitions, chasing celebrities, dealing with business shortcomings, or simply looking at New Hangzhou from a different perspective. Next time, there is a high probability that I will come back.